FAQ

Holtop ERVs (https://www.holtopcanada.com/category/all-products)are designed to work in any building, residential or commercial. They can be installed via either the back or the side of the device, and require access to air from the outside. To learn more, call us at 604-222-2100, or see our Installation Guide.

Holtop ERVs use a state-of-the-art Enthalpy Heat Generator to exchange moisture and heat with the outside air, maintaining your indoor air quality. Airflow is also adjusted based on air quality to ensure your air is healthy and fresh.

ERV installation is straightforward and requires few steps. For customers in the Lower Mainland (Canada), our team of experts can perform installation in your home. To learn more, please see our Installation Guide.

The Holtop Smart App is compatible with both iOS and Android devices

We offer free shipping to Canada and provide home installation for customers in the Canadian Lower Mainland. For more information, please see our Shipping Policy (holtopcanada.com/shipping-policy)